FAQ

anotioncollective

FAQ

 

1. Origin and Manufacturing

 

Where is it manufactured? Our pieces are designed in British Columbia and manufactured in China.

 

2. Shipping

 

How long will shipping take? Our custom-made apparel is crafted to order and shipped directly from our manufacturing partners in China, resulting in an estimated shipping time of approximately 15-20 business days.

 

3. Returns

 

What’s your return policy? We offer exchanges only. To be eligible, items must be unworn, unwashed, in their original packaging, and in selling condition. Exchanges will be processed upon receipt of the products.

 

4. Express Shipping


Do you offer express shipping?
Express shipping rates are determined on a per-order basis. Feel free to get in touch with us if you need expedited shipping services.

5. Shipping Locations

 

Where do you ship to? We ship worldwide!

6. Care Instructions

 

Will the shirts shrink in the wash? Our shirts are designed not to shrink when washed according to our care instructions.

 

How do I take care of the shirt? Wash on the reverse side with neutral detergents, avoid soaking, extended sun exposure, or bleaching, and use low-temperature iron, steam, or tumble dry (max 30℃ or 90℉).

 

7. Size Guide

 

For sizing information, please refer to our Size Guide.

 

8. Payment Methods

 

What forms of payment do you accept? For security purposes, we accept payments through PayPal.